Selvedina Imamović
Graduate Nurse
The Head Nurse coordinates nursing work across the institution, oversees the organisation of nursing care and provides professional support to services in their daily work with patients.
About the role
The Head Nurse's role brings together nursing staff organisation, quality of care and the practical operation of the Health Centre's services. Working with the Director, doctors and heads of service, the Head Nurse monitors work schedules, team needs, the availability of supplies and compliance with professional standards.
Her responsibilities include coordinating nurses and nursing technicians, monitoring the implementation of care standards, supporting staff education, communication between services and ensuring patients receive clear, safe and organised support. She plays a particularly important role in resolving day-to-day operational matters: schedules, cover, patient flow, documentation and cooperation between clinics, the laboratory, diagnostic services and outreach work.
The Head Nurse also helps improve service quality by monitoring patient and staff needs, proposing organisational improvements, supervising the correct implementation of nursing procedures and maintaining professional communication within the institution.